1. Introduction
This Privacy Policy outlines how Screens Refurbished (“we”, “us”, or “our”) collects, uses, maintains, and discloses information collected from users (each, a “User”) of the www.screensrefurbished.co.uk website (“Site”). This privacy policy applies to the Site and all products and services offered by Screens Refurbished. We are committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information.

2. Identity of the Data Controller
The data controller responsible for your personal data under this policy is Screens Refurbished, with its registered office at Chelsea House, Chelsea Street, Nottingham, NG7 7HP. For any privacy-specific concerns or inquiries, you can reach us at help@screensrefurbished.co.uk. We are responsible for ensuring that your data is handled in compliance with data protection laws.

3. Legal Basis for Data Collection
The legal basis for processing personal data includes consent (where Users have explicitly consented to data processing) and legitimate interest (where processing is necessary for the performance of a contract to which the User is party or to take steps at the request of the User prior to entering into a contract). We ensure that the processing of all data is lawful, fair, and transparent.

4. Purposes for Collecting Personal Data
Personal data collected from Users is used for various purposes, including administering the Site, personalizing user experience, enabling the use of services available on the Site, processing transactions, managing customer relationships, and for communication purposes. Detailed information on the processing of personal data for specific services is available upon request.

5. Types of Personal Data Collected
We collect several types of personal information, including but not limited to:

  • User identification and contact information (such as names, email addresses, postal addresses).
  • Information about Users’ interactions with the Site, including IP addresses, browser types, and page views.
  • Transaction and payment details for purchases made on our Site.
  • Any other personal data that Users voluntarily provide.

 

6. Data Storage Duration
Personal data collected will be retained only for as long as necessary to fulfill the purposes for which it was collected, including for satisfying any legal, accounting, or reporting requirements. The specific retention period for different types of personal data is determined based on our legal obligations and the purpose for which the data was collected.

7. International Data Transfers
Your personal data may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. By submitting your personal data, you agree to this transfer, storing, or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

8. Automated Decision-Making and Profiling
We do not use automated decision-making processes, including profiling, for making decisions that would have a legal effect on our Users. If in the future we implement any such processes, Users will be informed, and we will ensure transparency about the logic involved and the significance and envisaged consequences of such processing.

9. Disclosure of Data to Third Parties
Personal data may be shared with third-party service providers who assist us in operating our Site, conducting our business, or serving our Users, so long as those parties agree to keep this information confidential. We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.

10. Rights of Data Subjects
Under GDPR, Users have various rights, including the right to access, rectify, erase, restrict processing, data portability, and object to processing their personal data. Users wishing to exercise these rights can contact us at the provided contact details. We are committed to facilitating these rights promptly and transparently.

11. Notification of Privacy Policy Changes
This Privacy Policy may be updated from time to time. We will notify Users of any changes by posting the new Privacy Policy on the Site. Users are encouraged to frequently check this page for any changes and stay informed about how we are protecting the personal information we collect.

12. Consent for Third-Party Direct Marketing
We will not provide Users’ personal data to third parties for their direct marketing purposes without Users’ explicit consent. Users will have the opportunity to opt out of or opt in to such uses of their data as per their preferences.

13. Data Breach Notification Procedures
In the event of a data breach, we will adhere to GDPR requirements by notifying affected individuals and data protection authorities within 72 hours, outlining the nature of the breach, the categories and approximate number of individuals and records affected, and the measures taken or proposed to be taken.

14. Cookie Policy
Please refer to the Cookie Policy for more information on this section.

15. Data Collection from Minors
We do not knowingly collect personal information from individuals under the age of 16 without parental or guardian consent. If we become aware that we have collected personal data from a minor without verification of parental consent, we take steps to remove that information from our servers.

16. Contact Information for Privacy Concerns
If you have any questions or concerns regarding this Privacy Policy or the handling of your personal data, please contact us at help@screensrefurbished.co.uk. We are committed to addressing any privacy-related inquiries promptly and efficiently.

17. Third-Party Website Links
Our Site may contain links to external websites not operated by us. Please be aware that we have no control over the content and practices of these sites and cannot accept responsibility or liability for their respective privacy policies.

18. Use of Analytics and Tracking Tools
We utilize various analytics and tracking tools to understand how our Users interact with the Site. This data helps us enhance user experience and optimize our service offerings. Detailed information about these tools and the data they collect can be provided upon request.

19. User Responsibility for Data Security
While we strive to protect your personal information, the security of data transmitted over the internet cannot be guaranteed. Users are responsible for ensuring the confidentiality of their login credentials and personal information.

20. Compliance with Local and International Privacy Laws
We are committed to complying with all applicable local and international privacy laws and regulations, including the GDPR. We continuously monitor our compliance and implement necessary changes to uphold high standards of data protection.

21. Right to Withdraw Consent
Users have the right to withdraw their consent for the processing of their personal data at any time. The withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal. To withdraw your consent, please contact us using the details provided.

22. ICO UK Compliance
As a business operating within the United Kingdom, Screens Refurbished adheres to the regulations set forth by the Information Commissioner’s Office (ICO) UK. This includes compliance with the UK Data Protection Act and any other relevant data protection legislation. In case of any discrepancies between our practices and the ICO’s regulations, we commit to promptly aligning our practices with ICO guidance. For more information about the ICO and its regulations, please visit their website at ico.org.uk.

23. Contact Information
Should you have any questions, requests, or concerns regarding our Privacy Policy or the handling of your personal data, please do not hesitate to contact us at help@screensrefurbished.co.uk. Our dedicated team is committed to addressing your inquiries and providing the necessary assistance in a timely and efficient manner.